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Quality

Winegard Advanced Manufacturing & Technology Division is committed to delivering the highest quality, longest-lasting products. This drives the focus of our Quality Management System. Our philosophy is to design quality into the product and the processes with the objective of integrating quality into all stages of the product lifecycle. This includes Product Development, Production, and Continuous Improvement.

Quality Management System

Product Development

Advanced Product Planning:

  • Product Design Specifications​

  • Design for Mfg & Asm

  • Internal Design Reviews

  • Supplier Print Acceptance

  • Design FMEA

New Product Introduction:

  • System & Process FMEA

  • Design Verification Testing

  • First Article Approval

  • Capability Studies

  • Pilot Run Approval

Supplier Quality & Development:

  • Part / Material Evaluation

  • Supplier Assessment

  • Supplier Monitoring

  • Incoming Inspection

Production

First Time Quality:

  • Functional Testing

  • Live Testing

  • Throughput Yield (TPY)

  • Dock Audits

  • First Piece / Last Piece

  • SPC

  • DOE

Ongoing Quality:

  • Daily Production Meeting

  • Standard Work Instructions for Each Model

  • Process Control Plans for Each Part and Model

  • Product Change Order Process

Continuous Improvement

Customer Support Center:

  • Technical Service

  • Warranty Support

Continuous Improvement:

  • Internal Feedback

  • Customer Feedback

Corrective Action System

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How We Ensure Quality

As products are developed, there are gated processes that are adhered to which drive designs to be robust and reliable, yet also designed for manufacturability. Throughout the development process, the designs undergo rigorous performance, reliability, environmental, regulatory, and packaging testing. The activities outlined above are all documented in various internal systems to track results, issues, and resolutions. 

Transitioning product designs into manufacturing phase brings them into the comprehensive quality system that ensures product quality. There are many activities ingrained in the Winegard system that are the foundation of product quality: product specific work instructions, incoming product inspection, lean principles in manufacturing cell design, daily process and product audits, functional product testing, and live product testing. All of these activities are continuously monitored to ensure quality levels meet expectations.

Continuous Improvement at Winegard is a mindset that is part of the overall business objective. There are resources, processes, and tools in place to drive continuous improvement. There is a commitment to improve our products, processes, systems, and methods in order to provide customers with the best products and services. We utilize various Six Sigma tools to drive improvements in product and process quality.

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